Name of Product: Door locksets

Hazard: The latches can fail and the door cannot be unlocked from the inside, posing an entrapment risk. This failure could lead to the inability to vacate a location in an emergency.

Remedy: Replace

Consumers should immediately stop using the recalled locksets. For Stanley Commercial Hardware-branded locksets, consumers should contact Stanley Commercial Hardware and for all other brands, consumers should contact Stanley Security Solutions Taiwan to receive a free replacement latch or to schedule an appointment to have the latches replaced free of charge if the lockset is already installed. 

Consumer Contact: Stanley Commercial Hardware toll-free at 855-885-1296 from 8 a.m. to 5 p.m. ET Monday through Friday or and click on Products, then on Recall for more information. 

Stanley Security Solutions Taiwan toll-free at 855-655-5750from 8 a.m. to 5 p.m. ET Monday through Friday or and click on Products, then on QCL-100 Recall Notice for more information

Photos available here:

Units: About 70,000 

Description: This recall involves Stanley’s commercial cylindrical series BMHA/ANSI Grade 1 heavy duty locksets with dead-latch components.  The recalled locksets have brass, bronze, nickle, chrome or satin chrome finish.  They were sold under 18 different brands and with the following model or part number, located on the packaging: View brand and model information here: 

Incidents/Injuries: The firm has received four reports of the latches failing. No injuries have been reported.

Sold at: Stanley Commercial Hardware and other lock distributor and retailers nationwide and online at and from February 2016 through September 2016 for between $170 and $320.  

Manufacturer: Stanley Security Solutions Taiwan, Ltd. of Taiwan.

Manufactured in: Taiwan