04 Oct 2013
October 4, 2013

APC SurgeArrest surge protectors

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Name of Product: APC SurgeArrest surge protectors

Hazard: The surge protectors can overheat, smoke and melt, posing a fire hazard.

Remedy:  Replace

Consumer Contact:  Schneider Electric IT Corp., toll-free at (888) 437-4007 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at http://recall.apc.com, or www.apc.com and click on the Recall link to submit a claim and obtain more information.

Photos available at

Units: About 15 million

Description: This recall involves APC 7 and 8 series SurgeArrest surge protectors manufactured before 2003. The model and serial numbers are located on a label on the bottom of the surge protector. The two numbers that follow the first letter or letters in the serial number sequence indicate the year of manufacture. The unit is included in the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02. APC and the words Personal, Professional, Performance or Network are printed on the surge protectors. The following model numbers are included in this recall.

7 Series model numbers                    8 Series model numbers
NET7                                                  NET8
NET7T                                                NET8N
NET7T-C                                            PER8T
PER7                                                   PER8T R
PER7C                                                PER8T R-CN
PER7T                                                PER8TVR
PER7T-CO                                          PER8XTV
PER7T-U                                            PRF8T2
PER7TX137                                        PRF8TT
PER7-U                                               PRO8
PER7X148                                          PRO8T2
PRF7                                                   PRO8T2C
PRF7T                                                 PRO8T2MP12
PRO7                                                  PRO8T2MP12B
PRO7C                                                PRO8TV

Incidents/Injuries: The firm has received 700 reports of the surge protectors overheating and melting and 55 claims of property damage from smoke and fire, including $916,000 in fire damage to a home and $750,000 in fire damage to a medical facility.  There are 13 reports of injuries, including smoke inhalation and contact burns from touching the overheated surge protectors.

Remedy: Consumers should immediately stop using the recalled surge protectors, unplug them and contact Schneider Electric for a free replacement surge protector.

Sold at: Best Buy, Circuit City, CompUSA, and other stores nationwide from January 1993 through December 2002 for between $13 and $50.

Manufacturer: American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I.

Manufactured in: China, Philippines